Help is Always There
We offer a full range of training and support options for Oases tutor management software users. In addition to online set up and training, we provide services through the Oases Help Center.
During your initial oases training, our staff will ask you questions about your operation to ensure that Oases is optimized for your program.
For Oases training we provide:
- FREE online set up assistance and training on sign up.
- Online Video Tutorials.
- Written Tutorials in the Help Center.
To support your operation along with oases training we provide various support tools and services:
- Initial personal support when you sign-up up for Oases.
- The Oases Knowledge Base full of articles, videos and tips.
- Unlimited ticket support through the Support Ticket System for your admins to ask questions, request additional training and log and report any system issues.
We offer a paid Concierge Service for additional training, personalized support, import assistance and scenario problem solving or advice.
We are always happy to hear your ideas on how we can improve the Oases system. If the feature requested is of general use to the Oases community then we’ll schedule it in our development plans and it’ll be added to a future release of the system. If you’d like the feature added quickly or it’s very specific (or even if you’d like it to be exclusive) to your operation then you can request a quote to develop the specific improvement.
Find out more information about the Oases Purchase Process
Existing Oases Online customers may find help on the Customer Support page.
So what’s next?
On the right side of this page you will find a demonstration request form and links to the many other features of Oases.
We would love to show you how Oases tutor management software can streamline your business. So fill out the form and we will get back to you or call us on 866.327.0035.