Fees for Optional Items

Standard Oases tier pricing covers the standard features of Oases. However, if you are an existing tutoring company or plan to start a tutoring business you need to be aware of fees for optional items. Oases does have some optional extras you may be interested in, that are subject to additional charges.

 

Achieve Tests

Achieve Tests are $13.00 per student for a test pack (pre-test and post-test for a student).

The $13.00 is added to your pending invoice as soon as the pre-test is added to the student. When the post-test is added there are no additional fees. There is no partial refund if the post-test is not taken.

Should you wish to administer a second pre-test as an interim test the charge is $5.00 per interim test.

 

Credit Card Processing

Credit card processing can be done in Oases with no additional charges by linking an affiliated Authorize.Net payment gateway profile to your Oases database.

Linking a Stripe account, or a non-affiliated Authorize.net account will attract a 0.25% transaction fee.

 

SMS Texting

SMS Texting carries a fee as an optional item. Therefore, if you ask for SMS Texting to be activated there will be a standard charge for a line and additional charges for usage.

Please contact us for current pricing or ask your Technical Expert during Your Oases Demonstration.

 

Google Translate

If you are working a tutoring contract with a school, a school district or government agency, translation may be required. Therefore, Oases can produce the student Learning Plans and Progress Reports with Spanish Translation.

In addition to the one-off programming fee to set up each document, a monthly Google Translate additional charge will also apply.

Please contact us for current pricing or ask your Technical Expert during Your Oases Demonstration.

 

Concierge Service

It happens! We all run out of time when running a business or want to start a tutoring business. Perhaps you have a staff shortage or were awarded contract students with days to spare. If you need us to perform routine set up items such as data entry, imports, webform creation, we can help. In other words, our Concierge Service can help save you time.

The additional charges for Concierge are $50.00 per hour and you will be asked to approve any fees for optional items before work begins.

 

Premium Support

The Oases System includes support, however some items are outside the scope of regular support.  Examples include, but are not limited to:

  • Troubleshooting or assisting your web developers with integration
  • Custom report generation
  • Forensic dive and correction of data entry errors
  • Liaising with a third party on your behalf
  • Consumption of the API

If your ticket requires Premium Support we will, of course, advise you prior to making any additional charges or performing your requested support.

 

Additional Training

Oases is by and large, a self-learn system. Using the initial assistance sessions,  Knowledge Base tutorials and the ticket system you will learn your way around very quickly.

As staff come and go you will train your staff on how you are using the system but should you require additional training during set up or lose a key member of personnel, additional training may be purchased at $50.00 per hour.

 

Custom Programming

We will always advise you to adapt your process to the software platform.  Most of the time this can be done simply and easily by becoming familiar with the features. However, if after using Oases for a while you need a specific item we offer various levels of custom programming.

All programming requests are subject to a $95.00 quote deposit. If you move forward with the work the deposit is applied to the price of your project.

 

Document Template Upload

If you land a contract for tutoring services where the learning plan or progress report is required on a specific document, we can help. Charges start at $25.00 for simple documents. So, should you wish to load a custom Invoice, Statement, Learning Plan, Progress Report or Contract we can let you know of any additional charges before work begins.

 

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So what’s next?

On the right side of this page you will find a demonstration booking form. We would love to show you how Oases can streamline your business or help start a tutoring business. So fill out the form and book a convenient time or call us on 866.327.0035.

 


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