When You register for Oases You can be certain that we have implemented comprehensive security practices to ensure that only You and those people You provide authorized access to can see your Oases site. We respect your right to privacy and feel it is important for You to know how we handle the information we receive from You via our website at oasesonline.com (the “Site”) and through our on-demand business management software, our support platform, and tools and services offered on the Site (the “Service”).
Information You Provide
When You register for the Service, we receive information including your name, e-mail address and other information. When You sign up for a paid plan, Oases will use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on Oases’ behalf.
You can modify your account information at anytime by visiting Settings | Company Info at the top right of the screen. Oases’ practice is not to use such personal information for marketing purposes unless explicitly authorized. Oases may use the collected personal information and other information Oases collects about your use of the Service to operate and make the Service available to You, for billing, identification and authentication, to contact You about your use of the Service and to generally improve the content and functionality of the Service and Site.
When You visit the Site or use the Service, we use session “cookies” – a piece of information stored on your computer – to allow the Site or Service to uniquely identify your browser while You are logged in and to enable Oases to simplify your use of the Service. Session cookies also help us confirm your identity and are required in order to use the Service. Oases uses persistent cookies that only Oases can read and use, to identify You as a Oases customer and make it easier for You to log in to the Service. Users who disable their web browsers’ ability to accept cookies will be able to browse our Site, but will not be able to access or take advantage of the Service.
Except as described in this policy, Oases will not give, sell, rent, or loan any identifiable personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Children’s Personal Information
The Service and Site are not intended for, nor does Oases knowingly collect any personally identifiable information from children under the age of 16. If we learn that we have collected the personal information from a child under 16 we will take steps to delete the information as soon as possible.
Protection of Information
Oases maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to You and to those You provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet.
Rights of Access, Rectification, Erasure, and Restriction
- Clients. You can modify your account information at anytime from the My Account option in Setup. Deletion of your account or any other information can be achieved by contacting us at firstname.lastname@example.org. You may inquire as to whether Oases is processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate by contacting us at email@example.com. Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in line with local laws. We will respond to any requests for access to personal information within 30 days.
- Data Controlled by Clients. We process information at the direction of our clients. An individual who seeks access, or who seeks to correct, amend, or delete data that is processed by Oases for its client should direct the query to the Oases client (the data controller). If the client requests Oases to remove the data, we will respond to their request within 30 business days.