The Art of Listening to Your Staff

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit. This executive was […]


Why Employees Don’t Do What They’re Supposed To and What You Can Do About It

This time of the year is often when motivating employees becomes challenging. So how do you get the best out of your employees and keep them from getting spring fever? Read the New York Times bestselling guide “Why Employees Don’t Do What They’re Supposed to do … and what to do about it.” Based on […]


The 12 Days of Tutoring

Tutors can help your children beyond helping them understand a topic or completing their homework. Hiring a tutor can help make learning fun, build self confidence and improve academic success throughout their entire education. So in the spirit of Christmas, here are the 12 days of tutoring, or 12 reasons why tutoring can make all […]


4 Crucial Communication Skills for Online Tutors

On-line tutoring requires conscious awareness of many communication techniques that are taken for granted in traditional face-to-face tutoring. In this article I focus on the use of the written word for assignment review or as a part of real-time audio or video enabled tutoring sessions. Timeliness It is important that tutors respond quickly and consistently […]


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