The Art of Listening to Your Staff

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit. This executive was […]


Virtual Rewards Produce Real Motivation

Digital License for Students Rubles or rupees; yen or yuan; dollars or dinar. Every culture has its own currency which it trades for the things its denizens prize or need. Children, known for creating their own cultures—their own lingo, heroes, and social strata—are no different. While, as adults and young adults, we attach value to […]


4 Crucial Communication Skills for Online Tutors

On-line tutoring requires conscious awareness of many communication techniques that are taken for granted in traditional face-to-face tutoring. In this article I focus on the use of the written word for assignment review or as a part of real-time audio or video enabled tutoring sessions. Timeliness It is important that tutors respond quickly and consistently […]


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